Home Customer Service Policy and Procedures Establish New Account
Establish New Account

We are excited that you are interested in becoming a Sunnywood customer! In the following steps below we will explain to you the documentation that is needed as well as what happens next. If at any time you have questions or concerns, please feel free to call and speak with our friendly customer service reps at 815-675-9777 or email us here.

 

First Steps: Submit Your Information

There is certain documentation that we need from you to set up your new account. Please download our New Customer Packet which contains all the forms that need to be filled out. The first page of the packet will explain to you on how to start the process and what each form in the packet means, please review in its entirety. Please fax a copy of all of the above information to 815-675-9788 or email us here.

 

Once we have received the information, please allow us 48 to 72 hours to review and we will contact you as soon as possible to notify you if anything is missing. (*Please note that if you are applying for terms it will take at least 7 to 10 days for us to receive the information back from your bank and references, and we will alert you once we have determined if you are eligible for terms)

 

Once everything is processed your account will be set up immediately and you can start placing orders right away! In the future if you do not have your account number ready you can always use your phone number to have us locate your account.

 

Get Familiar With Us

Now that you are all set to go, you can head over to the resource section and familiarize yourself with all of the support that is available to you and the information that is necessary for a smooth experience. As you interact with us more, you will find that Sunnywood is a very fun and unique company. We strive to listen to what our customers have to say and to meet all of your needs. Therefore if you have any suggestions for us please don't hesitate to let us know.

 

Browse Products, Start Selling!

We have products that exhibit quality and display great value. In addition to that we offer you a variety of ways to save money on your favorite items.