General Business Terms and Policy

Please see our terms outlined below. Please feel free to call or email any of our friendly customer service representative’s in the event you have any further questions. If you place an order with us it will be assumed that you are familiar with the below information.


Any customer may apply for terms with Sunnywood, Inc.. If approved you will receive net 30 days and will be notified accordingly. If you have terms and your account is past due or have exceeded your account credit limit no shipments can be made.


Net prices and all freight on invoices are due per your account terms and are payable to: 2503 Spring Ridge Drive, Unit H, Spring Grove, Illinois, 60081.


A finance charge, which will be an amount determined by applying the periodic rate of 1.5% per month (annual percentage of 18%) will be applied to all unpaid amounts. The FINANCE CHARGE is based on the ENTIRE past-due balance of all invoices not paid thirty (30) days after due date.
A banking charge of $40.00 will be charged on any returned checks deemed with insufficient funds.


Back orders will be shipped as items become available unless stated otherwise on your order.


Sunnywood reserves the right to select the best carrier. All orders will be shipped through a carrier of our choice unless otherwise arranged with us in writing prior to shipment. FOB point is Spring Grove, IL.


The carrier is responsible for damages or any loss due to shipment transition. Please report all claims for loss and damages to the delivering carrier immediately upon receipt of the shipment concerned. You may need to keep the original packaging for inspection by the carrier company, and delay in reporting may cause you a loss.


All cases are sealed properly when they leave our dock. Any shortage in your shipment must be reported to us within two weeks of invoice date. If seal is broken when you received the goods, please report to carrier for your losses.


No deductions off invoices are allowed unless approved in writing by Sunnywood.


Applicant/Buyer agrees to waive their rights to jury trial in the event of controversy, dispute, or claim arising out of or relating to this agreement, and, agree to be heard in a competent court of law before the bench on any controversy, dispute, or claim that may arise out of or relating to this agreement. Applicant/Buyer expressly agrees to submit to personal jurisdiction in Illinois and that the forum for any litigation pursuant to this agreement or any other contract between Sunnywood and Applicant/Buyer, whether suit is brought by Sunnywood or Applicant/Buyer, shall be the County of McHenry, State of Illinois. This agreement shall be governed by and construed in accordance with the laws of Illinois.


Sunnywood products are guaranteed against manufacturer’s defects. Claims must be filed within 3 months of invoice date. Sunnywood or its appointed agent may examine the goods in question before allowing returns and issuing a credit.